Should I Build My Own Website with Wix or Hire Agency Support?

You’ve built the dream and now you’re ready to get it online, but a big question stands in your way: should you build it yourself with Wix or bring in agency support? It’s tempting to go with what feels fast and affordable. Platforms like Wix promise simple drag-and-drop design and quick launches that seem tailor-made for small businesses trying to keep costs low and move fast.
But this isn’t just a website decision, it’s a branding decision, a time investment, and a long-term growth decision. The route you choose affects how much control you have, how polished your site feels, and whether your website actually helps your business grow or just takes up space online. If you’re a founder juggling ten things at once, this choice could shape your entire digital foundation.
So how do the two paths really compare? There’s cost, of course, and time to launch. But what about design flexibility, search visibility, and the tech support you might need a few months from now? This guide breaks it all down so you can decide with clarity and confidence.
Everyday Web is here to help you cut through the noise and make the choice that truly supports your business.
Cost & Budget Comparison
Your budget is often the first, and sometimes most stressful, factor when deciding how to launch your business website. And while Wix’s low monthly price tags might look like a win at first glance, the real financial picture gets more complex once you add up time, quality, and long-term performance.
Upfront vs Ongoing Fees
Wix makes it easy to get started. Plans range from about $13 to $20+ per month for basic features. But those low prices come with trade-offs. You’re often left upgrading add-ons, dealing with storage limitations, or paying extra for basic eCommerce functionality. Over the course of a year or two, those monthly costs can add up, and you still have to design the entire site yourself.
By contrast, working with an agency like Everyday Web means a flat upfront cost. Our websites start at $1,000 and include fully built pages, mobile optimization, and essential integrations. There are no surprise fees or upsells along the way. Plus, you can review our full small business website pricing breakdown to see exactly what’s included at each level.
Value of Your Time
What most business owners underestimate is how much their own time is worth. Building a DIY website means blocking out hours, often weeks, of trial and error, learning platform quirks, formatting pages, and figuring out how to make it look polished.
For entrepreneurs already wearing 10 hats, every hour spent tweaking a website is an hour not spent growing your business. Partnering with an agency saves you that time so you can stay focused on what actually moves the needle. Think of it like this: you’re not just paying for a website, you’re buying back your own hours.
Long-term ROI
A professional site does more than look good, it’s designed to convert visitors into customers. Clean layouts, clear calls to action, fast load times, mobile optimization, and user-friendly navigation all play a role in how well your website performs.
Sites built with these principles tend to rank better in search engines and deliver stronger results. According to WebFX’s research on small business website performance, users are more likely to trust and purchase from polished websites. So while DIY might feel like a short-term win, the long-term returns often tilt in favor of a professionally-built, strategically designed site.
Cost is more than a dollar figure, it’s also your time, energy, and how effectively your site helps your business grow. Thinking about it that way helps clarify the real investment.
Time & Ease of Use
When choosing between building your own website and working with an agency, the question of time and ease is just as important as cost. It is not just about how quickly a site can go live, it is about how much energy you will need to invest, and how smooth the process feels from start to finish.
Speed of Wix Setup
Wix is built for speed, especially for beginners. Its ADI (Artificial Design Intelligence) tool allows you to get a basic site live in under an hour. Templates, drag-and-drop functionality, and guided prompts make it easy to select a design and fill in your business info. According to TechRadar, Wix is a favorite among small business owners specifically because of this setup speed, it is fast and intuitive, even for non-technical users. You can get a simple site launched before lunch, which is appealing if you are eager to go live quickly or working on a tight deadline.
Learning Curve vs Delegation
That speed, though, comes with tradeoffs. What saves you time upfront may cost you more later. You are responsible for learning every piece of the puzzle, from domain setup to SEO basics to mobile optimization. And if anything breaks or looks off? That is on you, too.
With an agency like Everyday Web, the learning curve disappears. You do not need to watch tutorials or Google how to embed a form. Instead, you fill out a simple intake form and trust that a team is guiding you from setup to launch. The timeline might take a few weeks, but your hands-on time is minimal. For many busy founders, that kind of delegation is not a luxury, it is a necessity.
Revisions and Project Control
DIY platforms give you total control to tweak anytime, but that flexibility can be a double-edged sword. Many business owners fall into “tweak paralysis,” spending hours adjusting font sizes or second-guessing button colors. In contrast, an agency approach introduces structured checkpoints. Everyday Web’s website development process outlines exactly when revisions happen, how many are included, and when to expect a live preview. This clarity reduces back-and-forth and helps keep launches on track.
So while Wix gives you immediate access and freedom, it also expects you to be the designer, project manager, and troubleshooter. An agency model gives you back your time and offers a streamlined path from idea to launch, with fewer late nights and less guesswork.
Quality, Functionality & Support
For small business owners, the real test of a website begins after launch. That’s where quality, functionality, and long-term support become more than just nice-to-haves, they are the foundation of growth. While Wix offers convenience upfront, agency support brings depth where it matters most.
Custom Design and Branding
Your website is your business’s digital first impression. On platforms like Wix, templates are shared across thousands of users, limiting your ability to stand out. While you can tweak colors and fonts, the core structure remains fixed. Agencies, on the other hand, build with your business in mind, from the way your brand story unfolds on the homepage to how your product collections are presented. Think of this as your business’s resume. A custom design signals professionalism, instills trust, and reinforces brand recognition, something templated sites rarely achieve.
SEO, Responsiveness & Scalability
Search engine optimization, mobile responsiveness, and third-party integrations are often overlooked during DIY builds. Agencies prioritize these areas because they directly impact your business’s visibility and sales. Every layout is tested to work across devices. Keywords are placed intentionally. Pages are optimized for load speed and user experience. And when your business grows, an agency-built site is ready to grow with you, whether you need a new booking system, multilingual features, or advanced analytics.
Everyday Web, for instance, follows a structured process that ensures scalability is baked in from the beginning. This means your site will not only look good today, but will be ready for tomorrow’s demands without needing a full rebuild.
Ongoing Support and Maintenance
A major gap between Wix and agency support is what happens after your site goes live. DIY platforms put the burden on you: updates, backups, plugin issues, and security alerts are all yours to manage. Agencies act as long-term partners. With Everyday Web, support doesn’t end at launch. Their monthly plans cover updates, troubleshooting, training, and future feature add-ons. You can get back to running your business while knowing your website is covered.
According to OWDT, working with an agency actually saves money over time when factoring in lost productivity, errors, and missed growth opportunities. What seems cheaper at first often ends up costing more in hidden effort and underperformance.
This is where Everyday Web’s model shines. It balances affordability with long-term functionality, giving small businesses a real edge, not just a website.
Wix offers an affordable and fast solution for launching a website, especially if you have the time to learn the platform and do not mind working within preset templates. But as your business grows, those limitations in customization, branding, and long-term support can start to get in the way. On the other end, hiring a full agency often means higher upfront costs and longer timelines, but the return is real: a polished online presence, optimized functionality, and expert support that keeps your site working for you.
That is where Everyday Web stands out. We blend the best of both worlds, clear, flat-rate pricing without agency bloat, fast launches within 30 days, and reliable support that continues after your site goes live. Whether you need a simple business site or a growing eCommerce store, you can explore our pricing packages and see exactly what fits your goals.
If you are still deciding between Wix or working with an agency, take a moment to reflect on your business needs, time availability, and growth plans. And when you are ready for a better alternative to going it alone, Everyday Web is here to help, reach out for a free consultation and see how we can bring your vision to life with clarity, support, and results.